Information for families
We are here to listen to your concerns about your child and your goals for their future.
Perhaps your child needs support with learning difficulties or challenging behaviours. Perhaps you have concerns about their development and growth. Perhaps you need support to overcome the challenges of family life. Or perhaps another health professional has recommended us to you.
Referrals are currently being accepted via The Orange Door, Maternal and Child Health Services and other targeted referral points across the region. The service is working directly with limited local referrers to ensure that our services are reaching the children and families with the highest need in our communities.
When you make an appointment with the Loddon Children’s Health and Wellbeing Local, you will begin by meeting someone from our friendly and caring intake team.
We will start by listening to you and learning about your concerns. We will work with you to understand and determine your needs.
Once we’ve met with you, we will then recommend specific services to help meet the needs and achieve the goals of your child.
The services we recommend could address:
- Allied health needs
- Medical needs
- Mental health needs
- Emotional needs
- Learning and school concerns
We can also help to:
- Navigate the healthcare system to get the best outcomes and care options for your child.
- Coordinate your family’s care.
We may also invite you take part in one of our Parent information sessions or a School Holiday Parent and Child session.
Accessing our services
We offer multiple ways to access our services, including:
- Telephone
- Online
- Home visits
- Appointments in community spaces throughout the region
- In person at our Kangaroo Flat hub
Cost & availability
Our services and programs are fully funded, and available across the Loddon region, which includes:
- City of Greater Bendigo
- Campaspe Shire
- Central Goldfields Shire
- Loddon Shire
- Macedon Ranges Shire
- Mount Alexander Shire
Interpreters and translators
We provide access to interpreters and translators. Let us know what type of interpreter you need when you make your appointment.
Connecting you with others
Our support network is far-reaching. If our services aren’t the right ones for your child, we can connect you to those that will better meet your needs.
If you need help in a crisis
We are not a crisis service. In an emergency where there is immediate risk of harm to anyone, call Triple Zero (000)
For 24-hour crisis support call Lifeline on 3 11 14
